Elegance, in every detail DHRUVI JEWELLERY
Store Information

Terms & Conditions

These terms explain the basic rules for using this store, placing orders, making payments and receiving products.

Orders & Availability

Orders are accepted subject to product availability, payment verification and our ability to fulfil the order. We may contact you if an item becomes unavailable or an order requires verification.

Pricing & Payments

Prices shown at checkout are the prices applicable to that order. Online payments are processed through the configured payment gateway. Cash on Delivery may be available for eligible orders and locations.

Shipping & Delivery

Delivery dates are estimates and may change because of courier delays, address issues, weather, holidays or other circumstances outside our control. Tracking details are shown in your account when available.

Returns, Replacements & Refunds

Eligible delivered orders may be returned or replaced within the return window shown on the order page. Returned items are subject to the selected reason, condition review and approval. Refund timing can depend on the payment provider and bank.

Account Use

You are responsible for keeping your login details secure and for providing accurate contact and delivery information. Misuse, fraud, abusive activity or attempts to interfere with the website may result in account restrictions.

For order-specific help, use the Contact page or open the relevant order from My Account.